How soon will we see results?

Typically once a program goes live, results happen right away due to the burst of energy momentum. TIRA will provide the required tools to keep the momentum going so that those gains are sustained and live on for months - years ahead.

How does this improve sales without pushing teams harder?

By building confidence, not pressure. Clear, consistent service behaviours help customers trust faster and decide more easily - which is when sales follow naturally.

Does this work across different stores, markets, or channels?

Yes. The focus is on behaviours, not scripts - which makes it effective across stores, contact centres and regions.

Supercharge Your Sales with
Service Acceleration

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Is your Revenue Potential Slipping Away?

Even with strong products and busy teams, inconsistent service behaviours quietly erode confidence, conversion, and loyalty, often without anyone noticing.

Our Results

26,000

Employees trained at B&Q

+20%

lfl sales increase at Rituals

+3%

Conversion increase at Hunkemöller

UNLOCK THE PATH TO PREDICTABLE GROWTH.

Service That Sells is a leadership-led transformation program that proves how great service drives measurable, commercial results by changing behaviours, not just training skills.

This is a 12-18 month transformation programme that aligns leadership, service behaviour and commercial performance. Turning everyday customer browsing moments into experiences that drive trust, loyalty and sales.

This is not "just training", this is behaviour change at scale.

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Testimonials

Founder & Managing Director, Miccys

Thank you so much, for the inspiring coaching of our team in the Netherlands and Belgium. A great team became even better after days of inspiration.

District Manager, Sketchers

Spending these days with you in my stores has been so refreshing. I have lots of new ideas about leadership and driving positive change in the district. Looking forward to seeing you again.

Store Manager, Rituals

The training videos (on softskills to sell) opened my eyes. My team are now using these techniques and we feel understood. Thank you for listening and bringing something very practical.