"I am on a mission to inspire, develop & retain talented individuals within the Retail Industry."

Founder & Owner of The International Retail Academy

The International Retail Academy (TIRA) was set up in 2020 to help retail professionals grow and become the most happiest and productive teams on the planet!

I believe that retail is a hub of connection - bringing people and technology together to attract consumers to buy into your PHYGITAL spaces!

We all saw how the pandemic accelerated online growth and, at the same, quickened the pace of major global brand demise on the high-street.

The future of physical retail is hanging on a knife edge - it is upto leaders to drive innovation, hire and retain the best talent and more importantly, give consumers a reason to come in - and, a reason to come back!

TIRA offers a range of services that cater for individuals at all stages of their Retail career, and for Retail businesses.

  • A 1:1 service including interview techniques, LinkedIN optimisation and bespoke CV creation

  • Retail Consulting. Everything leadership and team related, in-store visuals and all store operations

  • Retail Coaching. Kayleigh will work shoulder to shoulder with your teams to coach through trust building with customers, confidence in selling high-ticket, problem-solving, resilience and more. Day Rate £550

  • Retail Training. Kayleigh delivers impactful retail training through signature workshops, curated from her 20 years experience in the industry - to give teams the confidence they need within their roles to convert more clients into more sales

  • Self-study courses to provide flexible training (coming soon).

The International Retail Academy actively champions Retail careers; promoting the positives of working within retail and highlighting the incredible opportunities that people can have within the sector.

The Happiest Retailer on the Planet!

Hi I'm Kayleigh! An international leader and coach in all things retail.

I have worked on the sales floors of fast-paced lifestyle and premium brands progressed to lead multi-cultural, diverse teams in my operational leadership role across the Middle East and most recently served as a Franchise Retail Leader from an office role in Europe.

Having 20 years of real ground experience into large format multi-site leadership, I have a holistic view of retail and know first-hand how to understand people, roles and responsibilities to unleash the greatest potential of individuals and teams.

Brands I have worked with:

River Island


New Look


American Eagle Outfitters


Folli Follie


New Balance


I am a Mum, Wife, Wellness and Fitness enthusiast and have just started growing my own vegetables. Originally from the UK, I currently live in The Netherlands.


Main Stage Speaker at Susa Summit

Speaking at this years online SUSA Summit, taking place October 12th-15th on the Hopin platform.

80+ sessions, 20+ workshops, unlimited networking and expos, over 60 hours of special programming #futureproofAfrica

More than 3,000 delegates will enjoy a truly immersive experience for the 2nd year running. Kayleigh is hoping to speak at the summit live, face-to-face once restrictions lift again.


Co - Author of Women Who Inspire

Women Who Inspire is a book featuring powerful female leaders across the globe. In my chapter I wanted others to be inspired by my journey and how I have overcome adversity through strength and mindset, leading to a successful and fulfilling life.

The book is published across the UK, Middle East and Australia and available on Amazon

In Discussion with Kayleigh Fazan.png

"In Discussion With..." Speaker

"The Discussion with..." event was delivered to 50 people on EventBrite. Through this amazing opportunity I was able to help people, who were either looking to develop in their career or had been impact by the pandemic, get practical advice to get their next role. 

During the event we discussed the construction of a stand out application, and explored interview etiquette that would leave a positive and long-lasting impression on their future employer.


Positivity Summit Speaker 2021

The Positivity Summit is a global event founded and created by Cornell Thomas, the original Positivity guy and incredible thought leader.

I was invited to speak about the journey of adversity and how we can overcome challenges. I spoke about my corporate role loss and the decisions that followed - decide out of desperation to get another job, or decide out of inspiration to start my business! Well, here I am!

Founding Faculty Member of  The Real School

I am incredibly honoured to be a founding faculty member of The Real School. I have already had the opportunity to deliver a lesson to their attendees and I will continue delivering lessons once a month.  

The next lesson will be taught LIVE June 18th 2021

What the attendees said:

"The most energising session I've ever been to."

"I really needed this. I've learnt so much in this hour."

"The Energy and delivery was incredibly engaging."

A MENA Speaker

A regular speaker for MENA and delivered a speak to a US Company on Mental Health & Stress Management.

As Seen In

Women Who Inspire - Published Book

The Telegraph - UK National Newspaper

Womens Own - UK Print Magazine

One Staff - Guest Blog