There are teams, and then there are high-performing teams in retail, much like there are disposable fast fashion garments and durable...

Let me guess; whenever your CV earns you an interview, you start researching the company and ironing your shirt, maybe polishing your...

From smart mirrors to in-store tablets, a phygital retail model could bring the wow factor back into some brick-and-mortar locations. Is...

There are so many misconceptions around this industry that I can’t blame you for wondering ‘is retail a career, or is it just an...

When it comes to mid-tier and luxury brands, a team of entry-level sales associates is no longer the future of retail. Not any more than...

The cost of losing an employee is expensive. Retail is plagued by one of the highest staff turnover rates at well over 60%. If you didn't...

People buy from people… not robot-sounding employees! Never considered personal branding for your retail staff? Or, worse, have you been...

From workshops to fun challenges, why are team building activities important? And why even more so for retail? You’ve heard countless...

Ask better questions, get better answers. Ask the best questions, find the best candidate! Have you ever prepared for an interview, got...

Maybe you’re frustrated for being expected to condense your entire work experience and potential into these documents. Perhaps you find...

Being a retail Manager at anytime of the year can be challenging, but at Christmas everything you do is under the microscope. Senior...

If you have had the great fortune of working for someone who made you feel you could achieve anything, then the chances are, you already...

Career Confidence

It doesn't take an awful lot of effort to stand out in retail customer service offering today. Recently, I ventured out on a shopping...

Store based or field role? Got you covered! Now, before scrolling all the way down to the bits that you want to know - I see you, I...

Firstly, leadership need to engage themselves. We cannot expect a retail employee to suddenly switch on motivation and engagement because...

Those moments before an interview can often feel like pre exam. Wondering to yourself what am walking into? No matter how much...

That feeling of infuriation rising up under your skin, you feel blood rushing to your face as you bite your tongue and press your lips...

If today you lost your ability to listen - all sound was to disappear in a flash of a moment, what would you do? Besides the obvious...

Entering The House Of Rituals in central Amsterdam, you are immediately immersed into a world where all of your senses are expanded....