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What are Leadership Coaching Days?
Leadership coaching days are a service held inside the retail store with anyone from the retail store team to the District Manager. During this day, we work side by side looking at areas the business wants to focus on (usually this is sales improvement or processes to optimise the efficiency of staff).
During the day, your coach will ask questions to the person(s) to understand their way of working and navigate that with new strategies and/or mindset work to transform behaviors and habits. Retailers all want change and growth but until the person starts to think differently, nothing changes. This is what we help them to do - think differently, so they can act differently.
How we support your Leaders
Your regional and area leaders are often busy in task mode: checking your stores are correctly set-up and operationally running smoothly.
But holding teams accountable for service behaviours often gets missed. This is where a TIRA coach comes in to work side by side to help your Regional Manager improve their human skills around coaching that converts.
How our Leadership Coaching Days Work
Onboarding Call
Where we identify which stores/ leaders need help.
Schedule Coaching
We work with you to plan the coaching days that work for you, your stores and leaders.
Next Steps
We capture the next steps and send your brand leadership a concise report to help you map out the next steps.
In order for new habits to be formed, we recommend a coaching pack starting with a 3 month commitment, which typically involves bi-weekly coaching both online and in-person
Our Team of Experts
Team TIRA offers daily shoulder to shoulder retail coaching with your store leaders and are here to support you pre-peak trade, throughout change management periods or during moments of team changes.
Service currently available in The Netherlands, UK, South Africa, Spain, Germany, Ireland.
As an industry-leading retail-first group, you can be sure that we'll walk with you until your goals and objectives are realised.
