Retail Leadership, Customer Experience and Training Blogs

When was the last time you experienced customer service that really made you feel something? As in...you felt inspired, educated,...

UNSUBSCRIBE! Bore off, I am not interested in you shoving products down my throat - seriously, it's getting boring now and instead of...

Do you work in retail? I don’t mean only on ‘the shopfloor’ by the way! You could be the COO, a District Manager, a Merchandiser, a...