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—— SERVICE 03 · A PRACTICAL 16-WEEK PROGRAMME

Do you have constant Manager vacancies?

The TIRA Future Leaders Accelerator turns high-potential associates into confident, commercially minded managers, so every store can perform like your best one.

Future retail leaders in a workshop

—— THE COST OF STANDING STILL

Develop your best people, or watch them grow somewhere else.

12%

of employees in Europe are engaged at work, the lowest of any region.

Gallup, 2026

56%

of UK retail workers are at risk of leaving.

Retail People Index, Q4 2025

2×

salary: what replacing a manager can cost.

Gallup

—— THE TRANSFORMATION

We don't just develop people who can run a store. We develop people who know how to grow one.

TODAY: THE ASSOCIATE

TOMORROW: THE COMMERCIAL LEADER

Executes tasks and follows routines

→

Understands the drivers behind performance

Reacts to challenges

→

Anticipates challenges and opportunities

Focuses on daily targets

→

Makes commercially informed decisions

Manages their own workload

→

Coaches and develops others

Keeps the store running

→

Takes ownership of business results

—— WHAT CHANGES IN YOUR BUSINESS

A management pipeline you can promote from.

The Accelerator is designed around retail reality: flexible online learning that protects selling hours, applied straight away in your stores.

PIPELINE

Stronger succession

Build management capability inside your existing workforce and fill roles from within.

COST

Fewer costly mis-hires

Reduce external hiring and the cost of managers who leave in their first year.

PERFORMANCE

New managers deliver sooner

Graduates step up with a practical first-90-days plan, commercial skills and coaching habits already in place.

RETENTION

Talent that stays

A visible, credible path to management keeps ambitious people in your business.

—— THE 16-WEEK LEARNING JOURNEY

Four months. Four leadership shifts.

Each month builds a new layer of leadership capability, with live workshops and a workplace mission applied in their own store.

MONTH 01

Your Leadership Identity

From doing the work to leading the work.

→ Taking ownership and communicating with impact

→ Giving feedback and building trust

→ Making confident decisions

Plus a lot more.

MONTH 02

Think Like a Business Owner

From hitting targets to understanding what drives them.

→ Reading store performance

→ Conversion, ATV, UPT and productivity

→ How customer experience, team behaviour and operations drive results

Plus a lot more.

MONTH 03

Lead People to Deliver Results

From managing tasks to improving team performance.

→ Delegating and motivating the team

→ Performance conversations and a regular coaching rhythm

→ Handling difficult situations with confidence

Plus a lot more.

MONTH 04

Your First 90 Days as a Manager

A practical roadmap for their first management role.

→ Days 1 to 30: learn and build trust

→ Days 31 to 60: lead with confidence

→ Days 61 to 90: take ownership and deliver

Plus a lot more.

—— HOW THE PROGRAMME WORKS

Built for the reality of retail.

4

months, a structured journey

8

live workshops, two a month

16

hours of live, facilitator-led learning

4

workplace missions applied in store

4

line manager check-ins with TIRA guidance

1

in-person showcase & graduation

EVERY PARTICIPANT

Future Leaders Workbook

A digital workbook with activities, retail case studies, reflection pages and workplace assignments.

EVERY PARTICIPANT

Management Toolkit

Practical planners, guides and checklists they keep using long after the programme.

THEIR LINE MANAGERS

Manager Support Pack

Simple coaching prompts and observation guides so learning is supported in the workplace.

Future Leaders graduation showcase

—— END OF MONTH FOUR

The Future Leaders Showcase & Graduation.

A half-day, in-person celebration hosted with you. Your senior leaders see emerging talent in action and spot future management potential.

→ Participants present real workplace outcomes

→ Practical leadership scenarios

→ Recognition from senior retail leaders

→ TIRA Certificates of Completion

—— EXPLORE OUR PROGRAMMES

Better together.

Most clients start with one programme and add the next once they see the numbers move.

PROGRAMME

CX Proposition

A customer experience your teams can actually deliver.

PROGRAMME

Leaders as Coaches

Grow the leaders who grow your teams.

—— FREE · 30 MINUTES · NO PITCH DECK

Let's build your next generation of retail leaders.

Tell us about your talent pipeline and we'll shape a cohort around your stores, your KPIs and your calendar.

Senior consultant on every call · Reply within 1 working day · UK, Europe, Middle East & Africa

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