Retail Leadership, Customer Experience and Training Blogs

There are so many misconceptions around this industry that I can’t blame you for wondering ‘is retail a career, or is it just an...

When it comes to mid-tier and luxury brands, a team of entry-level sales associates is no longer the future of retail. Not any more than...

The cost of losing an employee is expensive. Retail is plagued by one of the highest staff turnover rates at well over 60%. If you didn't...