Retail Leadership, Customer Experience and Training Blogs

WTF is a personal brand? Simply put...you've heard of Starbucks right? Nike? McDonalds? They are huge brands. You have associated...

Anyone who knows me, will have experienced my intensity of standards. Both personally and professionally. How you show up for yourself is...

In 2019 I attended the World Retail Congress in Amsterdam. As I explored the fireside chats, the big stage interviews and panel...