Retail Leadership, Customer Experience and Training Blogs

Are you happy with single digit conversions in your retail stores? Do you think it is possible to get high double digit? I'm here to tell...

Employee “I’m resigning” Employer “Why, you’re doing great” Employee “I’ve been offered a next step with better benefits” 1 week later......

Leading with heart is the greatest value I hold. I will always observe and listen before taking action. So what happens when this...